How we start working together

Four steps. Clear handoff.

Switching IT providers is mostly about logistics, not technology. Here’s exactly how it goes.

  1. Free assessment

    Short call or on-site visit. We look at your current setup — what you have, what’s broken, what’s aging out, what’s a security risk. You get a written report regardless of whether you hire us. The report is yours; you can hand it to a different MSP if you prefer.

  2. Plan & quote

    Based on the assessment, we propose a monthly service plan plus any one-time fixes (replacing failing hardware, migrating email, etc.). Clear pricing, written, no surprises. We call out what’s urgent, what’s recommended, and what’s nice-to-have so you can sequence by budget.

  3. Onboard

    We document everything: every account, every password, every piece of equipment. We collect credentials from your outgoing provider, deploy our monitoring tools, and configure your team for support with as little disruption as possible.

  4. Run & improve

    Day-to-day support, status reporting, and business planning. We catch problems before you notice them and propose improvements before you ask — like budgeting for hardware refreshes ahead of time instead of when the server actually dies.

Step 1 is free.

No commitment, no sales script. You walk away with a report whether you hire us or not.

Schedule the assessment →